Troubleshooting Guide
Choose the right place to store your passkeys
Many users now ask whether passkeys should live in iCloud/Google sync or a password manager like 1Password or Bitwarden. The right answer depends on portability, not hype.
Quick fixes
- Use one primary passkey storage approach first, not multiple at random.
- Confirm your password manager version actually supports storing and using passkeys.
- Test sign-in on every device where you expect the passkey to appear.
- Keep at least one backup authenticator outside the same app ecosystem.
When a password manager is the better choice
If you need stronger cross-platform portability across Apple, Android, and Windows, a compatible password manager can be more flexible than staying inside one platform sync silo.
That only helps if the app fully supports passkey creation, storage, and autofill on the devices you actually use.
How to avoid the biggest storage mistake
The most common mistake is forgetting where the passkey was saved. Users create it in a browser prompt, then later assume it lives in a different app or sync layer.
After creation, verify the credential inside the password manager or platform vault, then run one clean sign-in so you know exactly which tool owns it.
FAQ
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