Troubleshooting Guide

Repair Chrome passkey login issues fast

Q: Do extensions break passkey login?

Some privacy or script-control extensions can block authentication scripts. Temporarily disable them to test.

Q: Can I use passkeys in Incognito?

Support varies by flow. For troubleshooting, always start in normal mode to remove session constraints.

Q: Why does another Chrome profile work?

Credentials may be tied to account sync in that profile. Align profile and authenticator source.

Chrome passkey failures are usually browser context problems: outdated browser build, blocked security prompts, or credential mismatch between profile and device.

Quick fixes

Update Chrome to the latest stable version.
Disable extensions that intercept authentication pages.
Confirm you are in the correct Chrome profile.
Retry in normal mode, not Incognito.

Prompt does not appear

Missing prompts usually indicate permission or profile mismatch. Chrome can only surface credentials available to the active profile and authenticator path.

Try a new tab, direct URL, and clean profile context before assuming credential loss.

Credential appears but login still fails

This often means RP ID mismatch caused by wrong subdomain or stale remembered credentials.

Use the canonical login URL and re-register passkey if domain recently changed on the service side.

Cross-device QR flow in Chrome

Chrome cross-device flow depends on Bluetooth presence and uninterrupted camera session.

If QR repeatedly fails, complete one same-device login first, then retry cross-device setup.

FAQ

Do extensions break passkey login?

Can I use passkeys in Incognito?

Why does another Chrome profile work?

Also searched as

chrome passkey not working
passkey not working in chrome
chrome passkey prompt missing
passkey not showing in chrome